SHIPPING AND RETURNS
SHIPPING POLICY
Shipments are made through Fedex, DHL or Estafeta depending on the parcel service assigned.
Shipments arrive within 3 to 5 business days.
Published designs are available and shipped within 1 day of purchase.
If the chosen model is personalized, the production time will depend on the design and materials required, plus the shipping time.
EXCHANGE AND RETURN POLICY
If the courier delivered your package in poor condition, your part may be replaced. However, it's important that you provide proof. This proof must be provided by video showing how the package arrived before and after opening.
Remember that the more angles you show your package, the faster your merchandise delivery will be.
*If evidence is not presented or evidence is sent with the product already opened, THE EXCHANGE CANNOT BE MADE.
In the case of returns, they can only be made before 7:00 p.m. on the same day of purchase.